AI per Aziendefor short-term rentals

AI for short-term rentals: guests looked after, even when you're not there

AI per Aziende is an Italian studio that builds custom AI tools for short-term rental hosts and property managers. An assistant answers guests on WhatsApp, Telegram and your website, in their own language, using the real instructions for each property; the AI drafts arrival messages, collects guest IDs and prepares cleaner handovers, and you approve them. It starts with a free 30-minute intro call.

Book your free call
  • Free discovery call
  • A working demo before you sign
  • You approve every step

Where the day goes

  • 11 pm, and a guest can't get in

    You're out for dinner or already asleep, and a guest is standing at a door that won't open. The instructions were sent; they just weren't read. If nobody replies within minutes, the review is half-written already.

  • The same questions, in every language

    Where do I park, when can we arrive, how does the air conditioning work, can we drop our bags early. Every booking brings the same handful of questions, and answering by hand across several properties becomes a second job.

  • Guest IDs chased at the last minute

    Where the law requires guest registration, you need every guest's ID before or at arrival. Photos come in blurry, cropped or the day after check-in, and you're never quite sure you've got everyone.

  • Cleaners and turnovers run on scattered chats

    Your cleaner needs to know when guests leave, who's next and whether towels are short. It all happens in separate threads, and one wrong time is enough for the next guests to walk into an unmade flat.

What the AI actually does

A guest assistant that never sleeps

It answers on WhatsApp, Telegram and your website using each property's real details: access, wifi, parking, house rules. It replies in the guest's language and hands the conversation to you when a person is needed.

Example
At 11:10 pm a guest messages that the front door won't open. The assistant resends the entrance video and points to the right buzzer. If you want, we also set up an alert to you with the guest's number when the problem isn't solved after a few minutes.

Arrival instructions drafted for every booking

For each new booking the AI drafts the welcome message with times, address, entrance photos and house rules, in the guest's language. You check it and send it in one tap.

Example
Three weekend bookings come in across two flats. On Thursday morning three messages are waiting, one in French, one in German and one in English, each with the right door code.

Guest IDs collected and checked before arrival

The assistant asks every guest for ID photos ahead of check-in, checks they're readable and complete, and prepares the details you need for local registration. Submitting them stays with you.

Example
A family of four sends only two passports. The assistant asks for the missing two before they travel, so on arrival day your list is complete and ready to file.

Cleaner handovers after each check-out

When a guest confirms they've left, the AI drafts the message for your cleaner with the property, the time and the next arrival. You approve it and it goes, no calendar juggling in your head.

Example
Sunday, 10:30 am: the guest says the keys are in the lockbox. Your cleaner gets the message: one-bed on the canal is free, next guests at 3 pm, two people, double bed.

Owner reports for property managers

If you manage homes for other owners, the AI drafts each owner's monthly summary from your booking data: nights, stays, notes on maintenance. You read it and send it.

Example
On the first of the month, eight owners each get a one-page PDF about their own property. You spent the morning checking them, not building eight spreadsheets.

Custom tools for the way you run things

If part of your operation isn't covered by any app, we build it: custom software is what we do. We start from how you actually manage your properties, not a one-size-fits-all package.

Example
A host with four flats wants a single morning message listing today's arrivals, departures and missing IDs: we build the summary that lands on her phone at 8 am.

How we get started

Three steps, and the first one is a no-strings conversation.

  1. 1

    Free intro call

    Thirty minutes online. Tell us how many properties you run, which guest messages you get most and where the time goes between turnovers. Together we work out what AI can do, and if it won't help, we say so.

  2. 2

    A prototype built on your properties

    We build a first version with your real check-in instructions, the questions guests actually ask and the tone you use with them. You try it on real bookings before deciding anything.

  3. 3

    In use, season after season

    You use it every day, and we update it when properties, rules or seasons change. The AI drafts messages and data: nothing reaches a guest, a cleaner or an authority without your go-ahead.

Why AI per Aziende

Decisions stay with the host

Questions about access, wifi, parking and house rules get answered on their own. Refunds, damage and complaints come to you, and welcomes, cleaner messages and registration data go out after your OK.

Custom software is our trade

Assistants on WhatsApp, Telegram and the web, tools that work on your own data, automatic summaries: we build what your operation needs, starting from the real problem.

Guest IDs are used for you only

Passport photos and guest details serve your registrations and your assistant's replies, never the training of other models. The code stays yours.

Frequently asked questions

Can AI handle guest messaging for my short-term rental?

Yes, for most routine messages. A well-built assistant answers questions about access, wifi, parking and house rules at any hour, in the guest's language, using only the information you've given it. It doesn't improvise on refunds, damage or complaints: it hands those to you. AI per Aziende builds it around your properties, and anything beyond routine questions comes straight to you.

Does the assistant reply inside the Airbnb or Booking.com inbox?

No, we don't connect directly to booking platform inboxes today. The assistant works on WhatsApp, Telegram and your website, and many hosts invite guests there with a link in their first message. For messages that arrive on the platforms, the AI can draft a reply for you to paste. We're upfront about this before we start.

Do I still need a channel manager or PMS if I use AI?

Yes, if you list on several platforms. A channel manager syncs calendars, rates and availability and prevents double bookings, which is a different job. The AI we build works alongside it on what channel managers rarely do well: real conversations with guests, ID collection, cleaner handovers and summaries for you or your owners.

What rules apply if my rental is in Italy?

Two are worth knowing. Guest details must be sent to the police through the Alloggiati Web portal within 24 hours of arrival, or on arrival for stays under 24 hours. And each property needs a national ID code, the CIN, shown outside the building and in every online listing. The AI can collect IDs and flag listings missing the CIN; filing stays with you.

Can the assistant talk to guests in different languages?

Yes. It replies in whatever language the guest writes in, using the details you've given it about each property: arrival times, access, rules, local tips. It won't invent services you don't offer. When a question goes beyond what it knows, such as a refund or a broken appliance, it stops and passes the conversation to you.

How much does AI cost for a short-term rental business?

It scales with your portfolio. A guest assistant for a single apartment is a quick build; a setup covering eight homes for different owners, with ID collection, cleaner handovers and monthly owner reports, takes more work. So there's no single price list. In a free 30-minute intro call we go through your properties and how you run check-ins, then give you a clear price before anything starts.

Is my guests' personal data safe?

Guest data and ID photos are used only to run your assistant and prepare your registrations: we don't hand them over to train other models. The code and the assistant's instructions remain yours even if you stop working with us. On the call we explain how the data is stored and for how long, based on how you operate.

Sources
  1. In Italy, guest details must be sent to the police via the Alloggiati Web portal within 24 hours of arrival, or on arrival for stays under 24 hours. — alloggiatiweb.poliziadistato.it/PortaleAlloggiati
  2. In Italy, the CIN must be displayed outside the building and included in every online listing, including direct booking sites. — www.altroconsumo.it/casa-energia/casa-condominio/speciali/codice-cin

Sleep through arrival day

A free 30-minute intro call: tell us how you handle guests, IDs and cleaning, and we'll tell you what AI can take on and what it can't. No obligation.

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info@aiperaziende.com
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